Returns + Exchanges

At Right Way Technologies LLC, we want you to be satisfied with your purchase. Please review the following terms before requesting a return or exchange.

Return & Exchange Period

• Customers may request a return or exchange within 3 days from the date of receiving the product.
• Any damaged or missing items must be reported within 8 hours of delivery.
• After 3 days, products may only be eligible for repair under the applicable Repair/Warranty Policy.

Conditions for Return or Exchange

Products must:

• Be unused and in AS NEW / AS SOLD condition.
• Be returned in the original packaging.
• Include all original accessories, manuals, warranty cards, cables, and packing materials.
• Include the original purchase invoice.
• Not have any physical damage, scratches, dents, or signs of use.
• Have all original seals, labels, and packaging intact where applicable.

If the product has been opened, used, damaged, or is no longer in sellable condition, Right Way Technologies LLC reserves the right to reject the return or exchange.

Damaged or Missing Items

Any product that is physically damaged or missing from the delivery must be reported at the time of delivery or within 8 hours of receipt.

Please provide photographs and details of the issue when contacting us.

Return Shipping

Return delivery charges are the responsibility of the customer unless the return is due to an incorrect, damaged, or defective product confirmed by Right Way Technologies LLC.

Inspection

All returned products will be inspected by our team before a return or exchange is approved.

If the product does not meet the return conditions, the request may be rejected.

Refunds

Approved refunds will cover the eligible product amount only.

Shipping charges and payment processing fees are non-refundable.

If a coupon, discount, or special promotion was used, the applicable discount will be deducted from the refund.

Refunds will be processed only through the original payment method.

How to Request a Return or Exchange

Please contact our Customer Care Team:

Right Way Technologies LLC
Phone: +971 4 327 1350
Email: info@rightways-tech.com

Please provide your order number, invoice, product details, and reason for the return or exchange.